About
A small Western Australian outfit
About Azoria: websites, automation and on-site IT support from Perth, run by Josh Wallace
Azoria exists because the person who racks the server, the one who configures it, and the one who looks after what runs on it shouldn't be three different vendors. Or three different phone numbers.
01What we do
On site, and everything after
Azoria is based in Perth, Western Australia. One side of our work is hands-on: smart hands – racking gear into place, standing up servers and network hardware, applying changes inside a maintenance window, and pulling kit out again when it's reached the end of its life. Windows Server, Linux and Unix, and virtualisation, which is usually what one site turns out to be running. Perth metro is the patch we work day to day. We have also worked on remote mining and civil sites, so the rest of the state is reachable by arrangement when a job warrants the trip.
Half of that work comes through other providers. MSPs, vendors, and integrators who have the contract but no one in Perth subcontract the site visit to us, under their brand and their runbook. The other half comes straight from businesses who need the job done once, properly, by someone who knows what they're looking at.
We also register domains, host websites on Australian servers, design and build sites, and configure AI agents that take repetitive work off our clients' plates. It's the same instinct as the on-site work: look after the plumbing so the business can get on with the job.
We deliberately stay small. That means you deal with the person doing the work, decisions get made quickly, and nobody has to care about a quarterly upsell target.
A diesel mechanic in your comms room. Said out loud it sounds like the wrong hire, so here is the case for it.
Azoria is run by Josh Wallace. On the tools since 2010 and trade-qualified in 2016, Josh has spent sixteen years fault-finding heavy vehicles and runs Greater Western Mechanical, a Perth workshop serving the transport industry. In between, he spent twelve months as the sole IT technician for a corporate environment of 120-plus users across Western Australia and partner branches interstate: desktops, servers, network, backups, vendors, the lot, with no second line to escalate to. When something broke, he was the escalation.
That is not the usual path into smart hands. It is also why the work gets done the way it does. Sixteen years of keeping machines that can't describe their symptoms on the road leaves habits, and they transfer to a rack without modification.
Josh is currently working towards his open cabling registration. Once it is held, Azoria will cover the structured cabling for new and existing office fit-outs as well as the rack and stack, configuration, and handover to your internal team – one subcontractor accountable for the whole job, instead of three or four who each stop where the next one starts.
Every enquiry, quote, site visit, and website comes back to him. There is nobody to be handed off to, and nobody else to blame.
01
Methodical fault-finding
A truck can’t tell you what’s wrong, and half its sensors will lie to you about it. You work from symptom to system to component, change one thing at a time, and prove the fault before you replace the part. A server that won’t POST or a link that drops every forty minutes gets the same treatment: evidence first, then hands.
02
The clock is real
A truck off the road costs its operator money by the hour, and a change window is the same clock in a different room. The job is planned before the door opens, done in the order that keeps the risk lowest, and finished inside the window – not “mostly”.
03
Written down, every time
Every workshop job ends with a job card: what was found, what was done, what was fitted, what’s next. On site that is photos before and after, the config as left, serials and port maps, and a handover your engineer can act on without ringing us.
04
Isolate, tag, verify
Lockout and isolation are muscle memory from mine and civil sites, not a checklist read on the day. Dual-feed PDUs, a UPS in bypass, a DC bus that is still live: power is treated as power, whichever room it’s in.
05
Hardware is a mechanical job
Rails, cage nuts, rack loading, cable dressing, airflow, torque on a lug. A lot of “IT” installation is mechanical work, and it’s where we have the most practice. Gear goes in square, supported, labelled and serviceable, so the next person to open the rack doesn’t curse the last one.
06
“I don’t know”, said out loud
When the answer isn’t certain you get “let me check”, and then a checked answer, not a guess dressed up as confidence. In a live environment the confident guess is the expensive kind.
03How we work
Four rules we don't break
01
Say true things
No invented statistics, no fake reviews, no stock-photo team. If we claim it, it's real, and that goes for your website too.
02
Reliability first
Infrastructure is only interesting when it breaks. We build and maintain systems so that it doesn't.
03
Direct answers
Email us and a person who actually works on your infrastructure replies. No tiered ticket theatre.
04
Keep it simple
We recommend the smallest thing that solves your problem, even when we could sell you a bigger one.
Want to work with us?
Tell us about your business and what you need. We'll reply with an honest recommendation, even if the honest recommendation is that you don't need us yet.